Privacy

Responsible in terms of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:


Vanessa Ohlhausen

Falkenhöheweg 15
3012 Bern
CH

Visitor data for visitors

This website is hosted by Squarespace. Squarespace collects personally identifiable information when you visit this website. This includes:

  • Information about your browser, network and device

  • Web pages you visited before coming to this website

  • Your IP address

  • Squarespace needs the data to operate this website and to protect and improve its platform and services. Squarespace analyzes the data in a depersonalized form

Visitor data for customers

When you purchase something on this website, we collect personal information from you to process the order. We may collect information such as your:

  • Invoice and shipping address

  • Details about your purchase (e.g. your ring size)

  • E-mail address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide us with website services.

As you go through the checkout process, this website may automatically complete your shipping and billing address by sharing your input with the Google Places API and making suggestions to improve your checkout experience.

Customer accounts

When you create a customer account on this website, we collect personal information to improve our checkout process and customer service. This may include the following information:

  • Invoice and shipping address

  • Details about your purchase (e.g. your ring size)

  • E-mail address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide website services to us.

Contact forms

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to the same. The provision of further data is optional.

Storage period

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

Cookies

This website uses cookies and similar technologies, which are small files or short texts that are downloaded to a device when a visitor accesses a website or app. For information about viewing the cookies placed on your device, see About the cookies used by Squarespace.

These functional and necessary cookies are always used because they enable Squarespace, our hosting platform, to provide this website to you securely.

These analytics and performance cookies are only used on this website as described below if you acknowledge our cookie banner. We use analytics cookies to gain insight into website traffic, website activity and other data.

Embedded content from other websites

Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into this website.

Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

How long we store your data

When you post a comment, it is saved indefinitely, including metadata. This way, we can automatically detect and approve follow-up comments instead of holding them in a moderation queue.

For users who register on our site, we also store the personal information they provide in their user profiles. All users can view, change, or delete their personal information at any time (the username cannot be changed). Administrators of the website can also view and modify this information.

What rights you have to your data

If you have an account on this website, you may request an export of your personal data from us, including any data you have provided to us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to retain for administrative, legal or security needs.

Social Plugins

Social media plugins are used on our websites. Information, which may also include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect any personal data ourselves by means of the social plugins or about their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. Currently, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

Analytics use

This website collects personal data that serves as the basis for our website analytics. This includes:

  • Information about your browser, network and device

  • Web pages you visited before coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn more about traffic and activity on this website.

Abandoned cart emails

You will receive an automated email within 24 hours of leaving your cart if all of the following apply:

  • You enter your email address at checkout or are logged into your customer account.

  • You add a product that is in stock to your cart.

  • You close your browser or leave this website without completing your purchase.

  • You can unsubscribe from these messages at the bottom of each email.

The email links back to this website, where you can pick up exactly where you left off and complete your purchase.

Newsletter

We may send you marketing emails from which you can unsubscribe by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so that Squarespace can send these emails on our behalf.

Order and account emails

We may send you emails with messages about your order or account activity. For example, we may send you an email to tell you that:

  • You have created a customer account

  • The password for your customer account has been reset or updated

  • You have made a purchase

  • Your order has been shipped

  • It is not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so that Squarespace can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. In order for you to view this website correctly, servers that store the font files may receive personal information about you. This includes:

  • Information about your browser, network or device

  • Your IP address

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.

Questions about data protection

If you have any questions about data protection, please send us an e-mail.
info@kuvara-jewellery.com

Bern, 21.11.2020